Shipping policy

Thank you for shopping with GURTTA ! We strive to get your orders to you as quickly and efficiently as possible. Below are the details of our shipping process:

Processing Time

All orders require 1–3 business days to process before they are shipped out. During peak seasons or promotional periods, processing times may be slightly extended.

Shipping Times

• Domestic Orders (US):
  Estimated delivery time is 2–5 business days after processing.

 

• United Kingdom:
  Estimated delivery time is 3–7 business days after processing.

• European Countries:
  Estimated delivery time is 5–10 business days after processing.

 

📦 Please note: These are estimated delivery times and cannot be guaranteed. Delays due to carrier issues or customs are beyond our control.

 

 

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use the provided tracking number to monitor your package directly through the carrier’s website.

 

Lost or Stolen Packages

We are not responsible for packages that are lost or stolen after successful delivery confirmation by the carrier. We recommend providing a secure and safe delivery address.

If your package is marked as delivered but not received, please contact the carrier directly or file a claim with your local postal service.

 

Customs & Duties

For international orders, customs fees, import duties, or taxes may apply and are the sole responsibility of the customer. GURTTA does not collect or reimburse these charges.

 

Need Help With Your Shipment?

If you have any questions about your order or shipment, feel free to reach out to us:

📧 support@gurtta.com