Terms of service

Terms of Service

Welcome to GURTTA (referred to as “we,” “us,” or “our”). By accessing or using our website and purchasing products from us, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before placing your order.

1. Acceptance of Terms

By using this website or placing an order with us, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as our Privacy Policy. These terms apply to all visitors, users, and customers.

2. Changes to Terms

We reserve the right to modify or update these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting on the website. Your continued use of the site after such changes constitutes your acceptance of the revised terms.

3. Product Information

While we strive to provide accurate descriptions and images of our phone cases, we do not warrant that product descriptions, colors, or materials are completely accurate, complete, reliable, or free of errors. We reserve the right to discontinue or change products at any time.

4. Orders and Payment

  • All orders are subject to acceptance and availability.
  • We accept payment via major credit/debit cards, PayPal, Apple Pay, and other payment methods listed at checkout.
  • By placing an order, you confirm that the information provided is accurate and that you are authorized to use the payment method.
  • We may cancel or refuse service to any order at our discretion.

5. Pricing and Taxes

  • Applicable taxes and duties will be added at checkout based on your location.
  • We are not responsible for any customs fees or import taxes charged by your country.

6. Processing and Shipping

  • Orders typically take 1–3 business days to process before shipment.
  • Shipping times vary depending on destination and selected carrier. Estimated delivery times are not guaranteed.
  • Once shipped, tracking information will be emailed to the address associated with your account.

7. Returns and Refunds

  • Items must be returned within 14 days from the delivery date for unused, unopened items.
  • Refunds will be issued to the original payment method once the return is processed.
  • For more details, please review our full return and refund policy.

8. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and product designs, is the property of GURTTA and protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without prior written permission.

9. User Conduct

You agree not to:

  • Use the website for any unlawful purpose.
  • Attempt to gain unauthorized access to our systems or data.
  • Interfere with the functionality of the website or its servers.

10. Limitation of Liability

To the fullest extent permitted by law, GURTTA shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the website or purchase of products.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the state/country where GURTTA operates, without regard to its conflict of law provisions.

12. Contact Us

If you have any questions about these Terms of Service, please contact us at:

📧 support@gurtta.com